File A Claim – Sjolie White Label

Name*
First Last
Phone*
Email*
Order Number*
Date of Purchase*
Nature of Concern*
Please select the concern that best describes the issue you're experiencing:
- Damaged/Leaking Product
- Incorrectly Labeled
- Missing Items
- Not Delivered
Description of Concern*
Please provide a detailed description of the issue you are experiencing with your order:
Upload a photo of the box showing the condition it was received*
Please upload a clear photo showing the condition of the box as it was received. Ensure the photo captures any visible damage, dents, or signs of mishandling during transit.
Max. file size: 64 MB.
Upload a photo of all products received*
Kindly provide a photo showcasing all the products received in your order. This will help us verify the contents and identify any discrepancies.
Max. file size: 64 MB.
Upload a photo of the products specifically of concern*
Please upload a detailed photo focusing specifically on the product(s) that are of concern. Ensure the photo clearly depicts any damage, leaks, faults, or discrepancies such as incorrect labeling. This will assist us in understanding the nature and extent of the issue.
Max. file size: 64 MB.
Resolution Request*
- Exchange / Replacement
- Store Credit
Is there anything else you would like to add regarding this concern?
Confirmation*
By submitting this form, you confirm that all the information provided is accurate to the best of your knowledge and all fields are complete with the utmost information and efforts possible. Forms submitted without adequate knowledge will not be reviewed and instead discarded without notice.
I confirm.